Shipping policy

Where we deliver

We currently deliver to addresses in the United Kingdom only.

How orders are dispatched

Many of our travel products are dispatched directly by our trusted supplier partners. If your order contains items from more than one supplier, they may arrive in separate parcels at no extra cost to you.

Delivery times and costs

Delivery costs and estimated delivery times are shown at checkout before you pay. Delivery times vary by product and supplier; estimates are not guaranteed, particularly at busy times.

Digital products

Digital downloads are delivered by email immediately after payment, with no delivery charge. If you do not receive your email, check your spam folder or contact us.

Problems with delivery

If your order has not arrived within 10 working days of dispatch, or arrives damaged, email hello@artisanoperations.co.uk with your order number and we will put it right.